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Visitor Charter

Our Purpose

Steyning Museum Trust CIO (The Museum) exists to collect, preserve, display, Interpret and make accessible the material evidence from the past of Steyning and its adjacent parishes1 for the delight, education, interest and research purposes of the local community and the public (including people of all ages and abilities), providing a focus for the interest of the community in its past.

This Visitor Charter sets out what visitors should expect when visiting Steyning Museum.

Steyning Museum commitments to our visitors

  • We will ensure that Steyning Museum is a welcoming environment for all to enjoy.
  • We will provide a safe, clean, and accessible environment that meets the needs of our visitors.
  • We will ensure that as much of our collection as possible is available to visitors.
  • We will strive to ensure that all visitors are able to enjoy the Museum, regardless of their access requirements and will address as many barriers as possible which prevent people enjoying our collections and activities.
  • We will ensure that our staff offer high standards of courtesy, helpfulness, and knowledge, are identifiable to our visitors, and will deal efficiently and courteously with all enquiries.
  • We will encourage feedback from our visitors, listen to it, and use it to improve the experience we offer.
  • We will ensure the information we provide is accurate, clear, and reliable, whether that be in the interpretation of our collections, in our displays, on our website, or in printed literature.
  1. The Museum limits its collecting geographically to the town and parish of Steyning, to its adjoining parishes Bramber (with Botolphs), Beeding, Ashurst and Wiston (with Buncton).